Reservation Systems Features
Consumer Side Interface Functionality
| |
Operator Edition |
Associations |
Embedded Content Management System for Hotels
| Descriptive Narrative With Photos |
Yes |
Yes |
| Rooms Page with photos, text descriptions and icons |
Yes |
Yes |
| Amenities Page with photos, text, and icons |
Yes |
Yes |
| Directions Page with integrated google mapping |
Yes |
Yes |
| Dining Page with photos and text |
Yes |
Yes |
| Conference Facilities Page with photos, contacts, room sizes and A/V list |
Yes |
Yes |
| Group Rates Pages |
Yes |
Yes |
| Wedding Page with photos, plans, descriptions, and text |
N/A |
Yes |
| Content Rich Dynamic Web Portal |
N/A |
Yes |
Online Reservations
| Real-Time credit card processing |
Optional |
Optional |
| Multiple Room transactions |
Yes |
Yes |
| Multiple Hotel Transactions |
N/A |
Yes |
| Secure Encryped Transactions |
Yes |
Yes |
| Automated Notification Email/Fax |
Yes |
Yes |
| Alerts to remind consumers of upcoming arrivals. |
Yes |
Yes |
Packages
| Include merchandise, services |
Yes |
Yes |
| A la Carte packages |
Yes |
Yes |
| Photo profiles |
Yes |
Yes |
| Package landing pages |
Yes |
Yes |
Website Shopping Cart
| E-Commerce shopping cart |
Yes |
Yes |
| Gift certificates |
Yes |
Yes |
Attractions
| Full text and photo profiles |
Yes |
Yes |
| Integrated ticket sales |
Yes |
Yes |
Events Calendar
| Integrated Events |
Yes |
Yes |
| Private or Public display of Events |
Yes |
Yes |
| Reoccurring dates |
Yes |
Yes |
| Integrates with Property profile |
Yes |
Yes |
| Integrates with Attraction profiles |
Yes |
Yes |
| Attraction and Event Tickets |
Yes |
Yes |
Destination Profiles
| Create Destination Profiles |
Yes |
Yes |
| Access to library of Destination Content |
Yes |
Yes |
| Dynamic display of destination properties |
Yes |
Yes |
| Integrated Events |
Yes |
Yes |
Destination Profiles
| Extend your property profile and inventory to other websites |
Yes |
Yes |
Extended Web Presence
| Extend your property profile and inventory to other websites |
Yes |
Yes |
Administrative Functionality
Desktop Website Management
| Desktop control of all website content |
Yes |
Yes |
| Desktop control all inventory, rate and display |
Yes |
Yes |
| Permission-based management and staff logins |
Yes |
Yes |
| On-demand revenue, web traffic reporting |
Yes |
Yes |
CSR Reservation Interface
| Intuitive "Point-and-Click" Interface provides instant access
to all Inventory and functionality. |
Yes |
Yes |
| Reservation Transaction editing |
Yes |
Yes |
| Destination Information |
Yes |
Yes |
| Event information |
Yes |
Yes |
Inventory Management
| Multiple Rate Options By Unit Type |
Yes |
Yes |
| Depleted inventory alarm notification |
Yes |
Yes |
| Point-and-click Inventory calendar |
Yes |
Yes |
Yield Management
| Minimum Length of Stay Options |
Yes |
Yes |
| Close to arrival Options |
Yes |
Yes |
Customer Relationship Management
| Web based Customer Service Module for responding to reservation support
and basic tourist information |
Yes |
Yes |
Accounting
| Integrated Accounting System |
Yes |
Yes |
Marketing and Advertising
| Customer database management |
Optional |
Yes |
| Customer email collection |
Yes |
Yes |
| E-mail Newsletter distribution |
Optional |
Optional |
| Automated, scheduled responses |
Yes |
Yes |
| Database export |
Yes |
Yes |
| Reply Time tracking |
Yes |
Yes |
| Advertising Effectiveness tracking |
Yes |
Yes |
Reporting Suite
| Transaction Reporting |
Yes |
Yes |
| Inventory Reporting |
Yes |
Yes |
| Transaction Settlement Reports |
Yes |
Yes |
| CSR Commision Reports |
N/A |
Yes |
| Scheduled Reports |
Yes |
Yes |
Web Traffic Reporting
| Detailed Site Traffic Reporting |
Yes |
Yes |
| Easy to Read, Graphical Presentation of Data |
Yes |
Yes |
| On-Demand and Automated Report Generation |
Yes |
Yes |
| Tracks Web Advertising Effectiveness |
Yes |
Yes |
Web Marketing and Visibility
| Embedded SEO architecture |
Yes |
Yes |
| Site-wide search engine optimization |
Yes |
Yes |
| Pay-Per-Click placement & management |
Optional |
Optional |
| Building Services Link |
Optional |
Optional |
| Web advertising placement |
Optional |
Optional |
Site Guest Membership Features
| E-mail Newsletter distribution and management |
Optional |
Optional |
| Special member pricing options |
Yes |
Yes |
| Member Transaction history reporting |
Yes |
Yes |
| Affiliate marketing programs |
Optional |
Optional |
Data Centres and Hosting
| Powered by Dell |
Yes |
Yes |
| Microsoft Windows 2003 Infrastructure |
Yes |
Yes |
| SQL Database platform |
Yes |
Yes |
| Redundant Transactional Data Archiving |
Yes |
Yes |
Technical Support
| Toll-Free Support |
Yes |
Yes |
